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CREATIVO / LEGAL

Privacy Policy

Our approach to information you share with Creativo.

1. Scope

This policy explains how information shared while browsing the Creativo website or requesting a quote is used. The company identified on this page operates the website. Legal grounds and personal data rights are explained separately in the Personal Data Notice.

2. Enquiries and communication

Information helps us understand your needs, prepare a quote, contact you and follow up on your request. Optional fields may be left blank. We may contact you about your enquiry; this does not enrol you in a newsletter or advertising list. The website does not collect payment card details or take payments.

3. Access to information

Authorised users view enquiries in the administration panel. Necessary disclosures for technical services and legal obligations follow the purposes and limits in the Personal Data Notice. Please ensure you are entitled to share any third-party personal information included in your enquiry.

4. Browser storage and external links

The current website does not use advertising pixels or visitor analytics tools. The session cookie and user-selected motion preference are described in the Cookie Policy. If you open a social media or other external link, the destination website applies its own privacy rules. Following external links is optional.

5. Security and retention

Access controls, session security and form protections help reduce unauthorised access. No internet system can guarantee absolute security. Records are retained according to their purposes and applicable legal requirements, then appropriately deleted or anonymised when no longer required.

6. Changes and contact

This policy will be updated to reflect new tools or services when introduced. Please use the contact details below for questions. Requests concerning personal data rights follow the methods in the Personal Data Notice.

Company and contact details

AY Group Turizm Reklamcılık ve Otomotiv TİC. LTD. ŞTİ.

FETHİYE V.D. · 1070915945
Kayaköy Mah. Gemiler Cad. (Kuyubaşı) No:76/B Fethiye/Muğla, 48300

+90 850 346 36 48
info@creativo.com.tr

Personal Data Notice

1. Controller and scope

The company identified on this page operates the Creativo brand and is the data controller. This notice covers website visitors, people requesting quotes and customer representatives whose data is processed through the website.

2. Information and collection

The quote form collects your name, email, selected service and project description. You may also provide a phone number, company, budget, existing website, goals and preferred start date. Request dates, references, statuses and follow-up notes may be kept to manage the enquiry. Information is collected electronically through the form and subsequent written correspondence. Please do not submit sensitive personal data, passwords or payment card details.

Session information and a protected value derived from your IP address help prevent abuse. Hosting access logs may contain IP addresses, request times and browser details. Browser storage is described in the Cookie Policy.

3. Purposes and legal grounds

Under Turkish Law No. 6698, enquiry and contract discussions rely on Article 5(2)(c) where directly necessary for your contract; mandatory records and official requests on 5(2)(ç); claims-related records on 5(2)(e). Security and business enquiry administration may rely on legitimate interests under 5(2)(f), subject to fundamental rights. Submitting a form is not marketing permission.

4. Recipients and transfers

Authorised company staff access information as required for their duties. Hosting and technical support providers, professional advisers and competent public authorities may receive information where necessary for the stated purposes. Data is not sold as advertising lists. Any service requiring international transfers must meet Article 9 requirements, with this notice updated accordingly.

5. Retention and safeguards

Records are retained as necessary to handle the enquiry, meet applicable legal obligations and protect legal rights. They are deleted, destroyed or anonymised when the grounds for processing end. Access permissions are restricted and the application uses session, form-validation and abuse-prevention measures.

6. Your rights and requests

Article 11 provides rights to learn about processing, purposes and recipients; request correction, qualifying erasure or destruction and notification to recipients; object to adverse outcomes of exclusively automated analysis and seek compensation for unlawful processing.

Send a request identifying yourself and explaining your request in writing to the address below, or from an email previously supplied to us and registered in our system to the email below. Other statutory application methods remain available. Requests are answered within 30 days.

Company and contact details

AY Group Turizm Reklamcılık ve Otomotiv TİC. LTD. ŞTİ.

FETHİYE V.D. · 1070915945
Kayaköy Mah. Gemiler Cad. (Kuyubaşı) No:76/B Fethiye/Muğla, 48300

+90 850 346 36 48
info@creativo.com.tr